Medical Assistant Office Communication: How to talk to patients
Posted on November 28, 2023
When communicating with patients as a Medical Assistant, it is important to establish a rapport and create a comfortable environment. Here are some tips on how to effectively talk to patients: Introduce Yourself: Begin by introducing yourself and explaining your role as an MA. This helps patients understand who you are and why you are involved in their care. Use Clear And Simple Language: Avoid using medical jargon or complex terminology that patients may not understand. Instead, use plain language to explain medical concepts, procedures, or instructions. Active Listening:...





