What kind of person is best suited for a career in medical billing and coding? And what type of personality is most likely to succeed in medical billing classes online? The logical assumptions hold up to scrutiny. For example, the medical billing specialist must be able to handle stress well. This profession demands long hours, often in stressful environments. So you’ll have to be able to manage stress on the job.
You’ll also need to be a compassionate person. While the role doesn’t often require interaction with patients and their loved ones the same way that nursing assistants are required to, you still may have to interact with folks who are facing difficult health issues. They may not be disposed to focusing on insurance billing while they or their loved one is ill. Being compassionate helps you to help minimize the hassles for these folks at a delicate time.
Patience is also a virtue in this field. As noted, people are often not at their best when dealing with serious health concerns. Many are frankly at their worst and may be rude, short tempered, agitated etc. Especially when they hear that their insurance may not cover certain procedures or medications. Patience in dealing with these folks will serve a medical billing professional well.
A forum on this topic at job hunting site Indeed.com reveals that many respondents answering the question at the top of this post believe speed, accuracy and attention to detail are among the most important traits in the medical billing and coding role. Read the entire thread of that conversation here for insights and details.
Perhaps some alumnae of Allen School’s medical billing classes online could sound off on what traits they’ve found to be useful on the job in the comments below?