A new year, another Medical Assisting class graduates! YOU can be next!

(photo taken pre-pandemic)

A new year, another Medical Assisting class graduates! YOU can be next!

A new year can be the perfect time for a new start. For many people, it’s an opportunity to think about a new job. If you’ve been thinking about a new career as a certified Medical Assistant, this may be the push you need to begin making that idea a reality

 Would this field be a good fit for you?

When you’re considering a new career, it’s important to determine if the role would be a good fit. For Certified Medical Assistants, the following qualities and attributes are important to succeed: empathy, integrity, and dependability, ability to manage stress, strong communication skills and compassion.

Why are those particular skills so crucial for this role? Medical Assistants may have administrative or clinical duties, or both, depending on the work setting. Duties may include greeting patients, updating medical records, preparing patients for their exam, drawing blood, and assisting with medication. For all these duties, as well as any others that may be assigned, the qualities and attributes listed above would help the individual provide patients with the best possible care. 

 Education and Certification

If this field sounds like a good fit for you, it’s time to begin finding a program that will give you the educational foundation you need to pursue it. Do your homework and find the program that best meets your needs in terms of scheduling, flexibility, learning style, cost and any other issues that maybe part of the decision. For nearly 60 years the Allen School of Health Sciences has trained thousands of people for their careers in healthcare.

Looking ahead

There’s good news as far as job security in this field. Employment of Medical Assistants is projected to grow 23% from 2018-2028, much faster than the average for all occupations. This is largely due to the aging of the baby boomer population, which has increased the need for preventive medical services. This is good news for people who are considering this field. 


There are opportunities for personal growth as well. After you work in an entry-level Medical Assistant position, moving into a medical specialty may offer better opportunities. The longer you work in a specialty practice that you enjoy, the more valuable your skills and knowledge will become to your employer. 

Will it be easy? Nope. Will it be worth it? Absolutely. At the Allen School of Health Sciences, we specialize in helping students reach their education and career goals. Are you ready to start the new year with a new career? Contact the Allen School today! We are enrolling now for our winter classes and cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu to learn more.

-Allen School

Medical Assisting at the Allen School of Health Sciences, A Career to go Places!

Most people who want to work in the healthcare field likely aspire to be doctors or nurses. However, Medical Assisting is one of the fastest-growing occupations in the United States. The Medical Assistant career path offers many of the same benefits as other healthcare professions, in addition to perks of its own.

The American Association of Medical Assistants describes a Medical Assistant as someone who works alongside doctors, usually in a clinical or office setting. Though the description may seem similar to that of a nurse, there are some key differences to the nursing field.

Medical Assistants commonly handle tasks such as checking vital signs, showing patients to their rooms, and various administrative duties. A licensed practical nurse, on the other hand, provides basic care measures like catheterization and prescription administration. While Medical assistants often work in clinics and ambulatory care, licensed practical nurses more commonly work in settings like nursing homes and hospitals.

Starting Work Sooner

Medical Assistants can begin working in the healthcare field sooner than students who attend nursing programs at four-year universities. At the Allen School of Health Sciences, our accelerated program allows you to graduate in less than a year.

There is no additional waiting to complete residency because externships can be completed at the same time as the coursework. The Allen School of Health Sciences prepares students with an externship as part of their program. Having an externship as part of your Medical Assisting program can help bolster a Medical Assistant’s job prospects.

Medical Assistants graduate with the knowledge and experience needed to excel in the healthcare industry. They are trained in both clinical and administrative tasks that are critical to running an office or clinic.

With a vast array of skills at their disposal, Medical assistants can explore different areas of medicine and discover what they are passionate about. They have the opportunity to specialize in a certain type of medicine, teach students who also want to become an MA or even become the office manager.

Diverse On-the-Job Experiences

Medical Assistants are capable of performing many different tasks needed to keep the clinic or office open in addition to treating patients. Their versatility also ensures they will not be bored on the job because there is always something they can do.

Additionally, the patients who come in to be treated and what they are seeking to be treated for varies daily. Every day on the job is different than the one before.

Helping People

Medical Assistants help physicians run their offices, but they also provide patients with compassion and understanding while doing so. Like their fellow healthcare professionals, Medical Assistants take satisfaction in knowing they are helping patients and changing their lives for the better.

Will it be easy? Nope. Worth it? Absolutely? The Allen School of Health Sciences offers the essential resources medical assisting students need to excel in the classroom, in their externships, and in the workforce to help care for patients. In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family.  Visit www.allenschool.edu to learn more.

New Year. New Career. Medical Assistant; Skills & Attributes

Medical Assistants are held to a higher standard of professionalism than employees in other industries. The way the Medical Assistant approaches their job and interacts with patients is critical to the success of the patient’s well-being, along with the success of each practice, hospital, clinic and any other healthcare facility. Patients expect professional behavior and put trust and confidence in those who are professional in demeanor with a good bedside manner. Being kind AND professional to patients should be a no-brainer but can definitely be a challenge from time to time. Along with offering a warm smile and friendly attitude to the arriving patient, there are many skills that contribute to the professionalism of a Medical Assistant including being loyal and dependable.

Loyalty is important because as a Medical Assistant, you should be devoted to the success of the practice because in the end, that equals success to your patients. Loyalty should be reciprocal and if a medical practice is offering equal pay for equal work, the Medical Assistant will feel like the practice is doing its best for them as well. Dependability is equally as important to everyone involved. When a Medical Assistant not only shows up for work on time but also produces consistent work and follows through on tasks and requests, then the practice runs smooth, patients don’t feel rushed, and in turn you can be counted on and given more responsibility.

Taking Initiative is another skill that goes a long way. The Medical Assistant should be self-motivated, ambitious, and observe any need that the staff or their patients may have. Making themselves available, rather than waiting for a supervisor to direct them to an area that needs attention is a very desirable skill that employers are searching for. Along with that comes flexibility. The Medical Assistant should have the willingness and ability to respond to changing situations and expectations. Flexible Medical Assistants will modify their approach to tasks based on the unique demands of each situation, especially in an emergency. In a medical facility the patient comes first, and every Medical Assistant should lend a hand wherever they are needed.

Two other important skills to possess are credibility and confidentiality. Trust is a vital component of the Medical Assistant-patient relationship, and the credibility of every MA should be strong. The information that is given to patients must be accurate as the patient may see you as an extension of the physician. After accuracy, Confidentiality becomes of equal importance. Patients are entitled to privacy under the HIPAA act. Confidentiality extends to the home and other environments outside of the medical office. The Medical Assistant is prohibited from discussing confidential patient information to anyone not authorized by the patient themselves. Serious consequences will be enacted if patient privacy is breached.

The Medical Assistant will need these four specific attributes along with the above skills, to be a professional while working with colleagues and dealing with patients. These attributes include teamwork, time management, prioritization and goal setting.

Teamwork- In the medical field, teamwork is detrimental to the outcome of a patients visit. The medical staff must work together, and accept the tasks given to them by their supervisor (unless they are illegal, unethical, or place patients in danger).

Time Management – the Medical Assistant should use their time efficiently and concentrate on the most important duties first. They should make a schedule, prioritizing tasks and allowing for emergencies along the way. The key to time management is prioritizing.

Prioritizing – a form of triage should be used by the Medical Assistant to sort tasks into the must, should and could categories. Of course, attending to emergencies will always take precedence, but one must also anticipate what order each task should be completed to benefit the most.

Setting Goals – if the Medical Assistant doesn’t set goals, they will never know when the goals have been achieved! Setting goals can also help the MA accomplish tasks more efficiently, giving them more time to achieve other goals or even have some down time in an otherwise stressful busy day.

Learning never ends as a Medical Assistant and that is what makes this career so rewarding. Interested in learning more about developing the skills and attributes of a medical assistant? Is this the year for a new career? In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu to learn more.

-Allen School

New Year Resolutions for a Medical Assistant

The right resolutions can improve your mental and physical health and maybe, even your future career. Try these six resolutions to start your 2021 off right.

-Take better care of yourself

Healthcare students from all fields (you know who you are!) tend to go a little harder than most. At clinicals or on your externship, you’re often on your feet assisting patients or moving equipment, and then hurrying back to class/study for the next exam. If you add family and personal responsibilities to the mix, there’s not much time left for you. That’s why eating well, exercising, and getting quality sleep should take a larger precedent in the new year. Make a resolution that will ensure good health is in the forefront, which in turn will make for a better you. Devoting a little more focus and time to your essential needs can result in less stress, more productivity, better outcomes in school, and a more balanced life.

-Get in tune with your future

As you go deeper into your studies, you may lose sight of why you wanted to go to school in the first place. The New Year means a clean slate in many ways, but it’s also a time to realign yourself with your big-picture goals. Resolve to talk regularly with the people who inspired you to go to school. At the Allen School of Health Sciences, we have been helping students for 60 years; Encouraging, coaching and assisting students with their career and life goals. Revisit other reasons you wanted to enter into healthcare and write them down, stash them away in a safe place. Better yet, carry them with you on the go this way when if going gets tough in 2021, you’ll always be reminded of why you began school in the first place.

-Open up your ears and listen

As healthcare students we want to share what we’ve learned with the world. We go through grueling hours of study and hands-on training, so when the time comes to show off a little, we spout our new knowledge to anyone who will listen. But often, by keeping our mouth shut and our ears open, we actually learn more.

This doesn’t only apply to the classroom; become an active participant in your friendships through active listening. Not only will you build stronger relationships, you’ll also build necessary skills to become a better caregiver in the future.

-Laugh a little more each day

Humor has its place in the day-to-day lives of healthcare practitioners for a reason. Even though we’re doing what we love, we see some things most people will never witness at any point in their lives. Our jobs take a physical and emotional toll on us, and without finding something to laugh about daily, it’s easy to succumb to all the pressure. By adding a few extra chuckles to your routine, you can reap the benefits of lower blood pressure, less stress, and increased blood flow. And, let’s face it, laughing makes us feel better.

-Stay positive

There will be days when all you want to do is stay in bed and watch your favorite movie instead of facing the challenging day ahead. 2020 was not an easy year to say the least but it’s important that even in the darkest of moments, you try and stay positive. We know, hearing “hang in there” is the last thing you want to hear when you’re having a bad day, but the alternative can have a negative impact on your health, your performance, and your surroundings. When you graduate and become a Medical Assistant, you’ll continue to face many challenges so if you make a resolution to create a habit of positivity, those hard times will be a little easier.

What are your resolutions for the New Year? Ready to put 2020 in the rearview mirror? Are you ready to put your new year’s resolutions into action? Having a new year’s resolution of starting a new career in healthcare?  In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit  www.allenschool.edu to learn more.

-Allen School

Unwrap Our Holiday Tips to Become a Better Medical Assistant

For students in a Medical Assistant program, you may be busy learning about the clinical aspects of the job such as how to draw blood, administer an injection, or take a patient’s vital signs. These are clearly a very important part of your training but in addition, there are also “soft skills” that are important to your training. Learning to be a reliable employee is a skill that can use throughout your entire career. Try these tips for getting a strong start in your new career.

Be an early bird

Plan to arrive at work 10 to 15 minutes early every day. You will need this time to put your belongings away and get ready for your workday. This gives you time to review the list of patients who are scheduled and to check on the day’s supplies. It helps you avoid the feeling of having to “hit the ground running” the minute you step in the door. By arriving early, you can start off your workday feeling calm and organized.

Stay positive

Work is called “work” for a reason — it’s hard work! Every day there may be tasks that you don’t enjoy, changes that you weren’t expecting, or problems that arise. Rather than griping or complaining, however, try and take a positive approach. Remember that handling problems is simply part of the job. Try to focus on the parts of the job that you do enjoy rather than the negative aspects. With a positive attitude, you will find that you inspire the others around you.

Carry your own weight

As a Medical Assistant, you will be part of a healthcare team in a medical office or a hospital setting. Others on your team might include nurses, office staff, physicians, and other Medical Assistants. They are all counting on you to do your job. If you shirk your responsibilities, someone else will have to pick up your slack. Make sure you take your responsibilities seriously and put forth your best effort to fulfill your duties. As a team member, you should also be proactive. If you see a need that isn’t being fulfilled, see where you can help. This kind of approach helps make you a valuable member of your team.

Be respectful to anyone and everyone

Medical offices and hospitals are busy places. In the course of serving patients throughout the day, healthcare professionals can get stressed and hurried. Despite this, try to stay polite and respectful to everyone throughout the day. Showing respect to others will result in receiving their respect in return. This includes everyone you work with, from the newest employees to the head honchos. And most of all, it includes patients—even those who may test your patience. Being a respectful person is a career skill that should stay with you for your entire career.

Keep up With Your Education

In a field like medical assisting, you need to be sure that you keep up with your learning. New technologies and medications are being created, and you want to be sure to stay on the cutting edge. Be sure to attend continuing education classes. Join a professional association and read their newsletters and blog articles regularly. Having up-to-date knowledge of your career field is something that you can be proud of and something that others will respect.

Following these tips is a way to “go the extra mile” as a Medical Assistant. If you follow these guidelines, you can improve your approach to your work. What’s more, the better you perform on the job, the better you will feel about your career.

Ready to walk into the new year with a new career? In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu​ to learn more

Medical Assistants guide to working on the holidays

If you’re a Medical Assistant, certified Nursing Assistant, Nurse, or other healthcare professional, there’s a good chance you’ll have to work on a holiday at some point. If you do, it’s easy to feel like you’re missing out on a major family or social event. It can be hard, but it’s essential; you’re essential. When you have to work on a holiday, here are some tips on how to can get through it.

Remember that you’re essential

If you work in healthcare, you work in an industry that people need every day, every hour, no matter what day or time it is. The fact is, people need healthcare regardless of what the calendar says. Illness don’t take a holiday. Heart attacks don’t care if it’s Thanksgiving, cancer doesn’t know its Christmas, babies being born don’t care that its New Year’s Eve, and broken bones can’t wait just because it’s Halloween.

Healthcare deals with life, death, birth, healing, and things that are often bigger than us. Nurses and Medical Assistants deal with all of it. The families who need to be in the hospital on Thanksgiving, Christmas, or New Year’s Eve will remember it for the rest of their lives. They’ll talk about the Halloween when they had a broken arm or the Easter when their child was born. You’ll be there not just on a holiday, but on a holiday that was momentous for them. One they’ll always remember.

There are benefits to working holidays

You may not realize it but you also may have the opposite occur; your shift could be a little quieter than it normally would. Patients who have the option to push a surgery, will elect to stay at home with their families and reschedule said surgery. What’s more, if your workplace is one where it first asks staff to volunteer to work on holidays, then saying yes to a shift on a day off could be a good way to increase your standing with your co-workers. Other healthcare professionals on staff will be glad you’re working and allowing them to stay home, and supervisors will be glad just to have that time covered.

Working holidays also provides an additional benefit which is a chance for staff to bond while also making some extra cash! You’ll feel a sense of togetherness with the other people who are putting in time, and there’s also the chance to make some overtime. And when you do clock out, there’s always the chance to celebrate later. You might have missed the calendar day, but holidays are what we make them. If you have to celebrate with loved ones a day later, that’s just as real as doing it the day of.

Are you ready to start your Medical Assisting career no matter what the calendar says?

In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu​ to learn more.

Personal Qualities of a Medical Assistant

Most of us have had the help and support of a Medical Assistant while visiting a hospital or a physician’s office and hopefully, the interaction was pleasant one. It’s not just the information you learn, however, that ensures you will have the qualities of a Medical Assistants. In order to become successful in this field there are some basic qualities that a candidate should possess.

Communication Skills

Among the most important Medical Assistant qualities are communication skills, as these are the basic characteristics for this profession. An MA should listen to a patient explain their concerns without interruption. At the same time, however, they ask questions to guide them in explaining their concerns. There are some diplomatic ways to obtain the essential information from the patients in order to help the physician treat them efficiently. Communication skills also involve clearly narrating the vital instructions to the patient, given by the Doctor. As an MA you should answer any questions the patient may have effectively and unmistakably; even if that means checking with the Doctor for the correct answer.


Besides being a good listener, it is very important that a Medical Assistant is compassionate to their patients. An MA should try and understand the worries, concerns and other emotional states of each patient by discussing with them. Interacting with each patient in a compassionate way will help them to feel more comfortable and relaxed at the time of their health assessment.

Stress Management

A physician’s office or a hospital can be full of patient activity. At times this can make a Medical Assistant feel quite stressed. As an MA you will have a lot of administrative and clinical duties to perform each day on top of a busy waiting room and patients’ questions. Occasionally these work-related stresses can contribute to confusion and anxiety so it becomes your responsibility not to let that spill on to your patients. An MA should have the capability to overcome daily stress levels professionally and figure out the best way to handle any stressful situations that arise.


A Medical Assistant is expected to be a reliable person. The physician, healthcare group associates, and the incoming patients depend on the Medical Assistant to relay the correct information and perform each task correctly. For those reasons a Medical Assistant should be punctual, career-focused and should value the conventional code of behavior.


Among a Medical Assistant’s traits, ‘honesty’ is the best policy for this lifetime career. The personal information that a Medical Assistant collects has to be maintained as confidential in a healthcare setting. The Health Insurance Portability and Accountability Act (HIPAA) is a confidentiality rule that needs vigilance and care in maintaining each patient set of information. However, it is also considered courteous to behave trustworthy to a patient while reviewing their health or personal information (even during informal conversation). Each and every Medical Assistant will be introduced to circumstances where they need to prove their ethical and moral characteristics on a daily basis therefore honesty is a chief quality to become a professional Medical Assistant.


At times, you will be interacting with a physician who is bursting with questions that may overwhelm you or with a disgruntled patient who is in a lot of pain that may be lashing out on you. In situation like this, having strong willpower towards your personal feelings is extremely important. Being a professional in a health care environment, not reacting but instead responding, and still remaining polite all at the same time is the unique Medical Assistant trait that is necessary for you as a good professional.

If you possess the above-mentioned traits, then go ahead and join in a professional Medical Assistant training program that will give you all the essential courses required to become a successful medical assistant. Are you thinking about a new career as a Medical Assistant? If so, contact the Allen School today! We are enrolling now for classes starting soon!  Visit www.allenschool.edu to learn more.


Medical Assisting- A Day in The Life

Medical Assisting is not just a job – it’s a highly rewarding profession with a diverse array of roles and responsibilities. A day in the life of a Medical Assistant is difficult to pinpoint because your day to day activities may differ depending on what type of practice you work for or department you work in. No matter where you work, however, there will always be a need for professionalism, attention to detail and caring.

Medical Assistants should demonstrate professionalism and tact when interacting with patients, as well as follow protocol for determining a patient’s immediate needs. If you work primarily at the front desk, you’ll be responsible for answering the office’s phone system and using medical questions to determine the severity of the caller’s problem. Other tasks include informing the physician about patient concerns, scheduling appointments and greeting patients as they enter the office.

Attention to detail is also extremely important as a Medical Assistant. In addition to your reception duties, you will need to obtain patients’ insurance information, collect insurance co-payments, verify patients’ addresses and phone numbers, update and maintain HIPAA authorizations and call insurance companies for pre-authorization and pre-certification approval for testing or surgeries. Mistakes can be costly – for both the practice and the patient, so it’s critical that you are thorough and meticulous in completing these tasks. Performing in-house laboratory procedures fall under a Medical Assistant’s job description as well. Some procedures could include drawing blood, urinalysis, throat cultures, pregnancy tests, drug screens, and EKGs. While these may become second nature at some point in your career, attention to detail will still always be important here as well, because an error could cause a misdiagnosis.

If you work in the back office, you’ll have a greater opportunity to interact with patients which is why the simple act of caring goes a long way. As a Medical Assistant you play such an important role in making a patient feel comfortable during their appointment. Sounds easy enough to “care” but when you’ve seen dozens of patients in a day, it’s easy to forget that each one comes with their own set of symptoms and anxieties, and they all deserve individual attention. Often, you can help reduce a patient’s anxiety about an upcoming procedure by relaying information from the physician in terms that the patient can understand. It’s important to have a good bedside manner and a calm demeanor when dealing directly with patients.

On a typical day as a Medical Assistant you may help measure patients’ vital signs by taking their blood pressure, pulse, respirations, and height & weight. You might also obtain the patient’s medical history in order to brief the physician. Another task could be setting up the exam room for a procedure and at times you may even assist the physician with minor surgical procedures such as inserting or removing sutures. The tasks are endless.

Regardless of their role, Medical Assistants serve an essential function on the healthcare team. From the front office to the lab, they contribute to the success of the physician, the practice and ensure that patients have a good experience during their visit.

In order to protect our community during the COVID-19 crisis, The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu​ to learn more.

Lessons for Medical Assistant Graduates

Lessons for Medical Assistant Graduates

Getting your first job in health care is a great step towards developing your career, and it’s something to be proud of. The transition from school to work, however, can sometimes be a challenge. While internships can give you a good idea of what it will be like to work in the health care field, there’s nothing quite like your first job. Here are lessons that new graduates may learn during their first year as a healthcare professional.

  • Being Helpful is More Important than Getting Everything Right

You won’t know everything from the first day you start on your job, so you’ll have to ask questions, and occasionally you might even get something wrong. The best thing you can do in that situation is learn from your mistake and help to rectify it. Try and learn from every experience so that you can avoid making the same mistake twice.

  • It’s Great to Volunteer on Projects

Don’t think that just because you’re a new member of the team you can’t get involved or volunteer for a specific project. It’s a great opportunity to learn and develop. If they decide that your experience isn’t quite right for a specific project, you’ll have at least been noticed as someone who is motivated to get involved.

  • It’s Worth Giving More Than People Expect

The best way to be trusted with more tasks is to show that you are competent and a hard worker who cares about the company they work for. Going the extra mile will show those who work with you that you are a member of the team and that you’re dedicated. This may mean putting in a few extra hours at the office, but it will show that you are willing to go above and beyond to help your team.

  • Attention to Detail is Very Important

If there’s one skill that you’ll need in every job that you do, it’s attention to detail. From putting together patient records to writing emails, people will expect you to notice any mistakes. It’s always worth double or even triple checking. It’s an easy skill to learn if you put in the practice and can save so much time.

  • Work at Your Relationships

When you are offered a job, it’s not only because of your skills and experience, but also because you are seen as a good fit for the team. You will have a lot of colleagues that you get on really well with, but there may be others who you will find more challenging to work with. Work is about managing these relationships and working together.

  • It’s Tough but Worth it

It’s a big change from school, but most graduates enjoy their first year of work, despite the challenges that they face. It’s all about finding the position that offers you a chance to develop and allows you to learn a range of skills.

Ready to start working towards a career you can love? The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu​ to learn more.

– Allen School

Medical Assistant Challenges: Changing Challenges into Rewards.

Medical Assistant Challenges: Changing Challenges into Rewards.

You’ve dreamed of a Medical Assistant career where your life’s work would be all about helping others. You wanted to contribute your knowledge and compassion to a healthcare team that helps patients get well but the profession has its challenges. So how do you turn those challenges into rewards and accomplishments that you can be proud of? How can you do the job you love? Follow these steps:

  1. Accept Diversity

Not all your patients, or even all the people you work with, are going to think just like you. If you understand that fact from the get-go, you won’t look at differences as a bad thing. Instead, you’ll come to appreciate diversity and enjoy getting to know others. Learn about their cultures and ideas and share yours. Isn’t it awesome that you get to meet so many different people as a Medical Assistant?

  1. Empower Your Patients

No one enjoys being hurt or sick; All they want to do is get better. And as a Medical Assistant you get to help them! Share what you’ve learned through your healthcare training at the Allen School of health Sciences and experiences you’ve learned working in the healthcare field. This will give your patients some comfort and knowledge they need to get well. For example, you probably understand the importance of following a physician’s instructions to the T. You can explain the doctor’s instructions and turn medical terminology into a language your patients can understand. All that info helps your patients take charge of their own care. The more they do what they’re supposed to, the sooner they’ll be on the mend.

  1. Advocate for Your Patients

How can doctors possibly help patients if they don’t have all the details of what’s going on? Since you might spend more time with patients than even their doctors, you could have vital information that will improve their treatment. Encourage your patients to be completely open and honest about how they feel and what they do, and to tell their doctor. When they don’t, however, it’s your job to make certain the healthcare staff knows what they need to make good decisions for the best patient care. Communication can be a challenge in any setting, but your patients rely on you to have their best interest at heart. Their good health and sincere appreciation is a great reward.

  1. Acknowledge Your Own Limitations

It’s frustrating to deal with difficult patients. It’s hard when you really can’t make someone better and when you don’t have all the answers- but you’re not supposed to! It’s important to remember what you can and can’t do as a Medical Assistant. Focus on the positive. You can offer kindness and comfort; a smile and a pleasant attitude can go a long way to turn grumpy patients into happy people. But when your positive disposition doesn’t work, don’t let it get you down.  The best reward about being a Medical Assistant is to know that you can make a difference in someone’s day, in their healthcare, and maybe even their life.

If you’re up for a challenge because you really want to do something that matters, maybe a career as a Medical Assistant is right for you. Interested in learning more about developing the skills and attributes of a Medical Assistant? The Allen School of Health Sciences is offering virtual campus tours for enrollment for our classes starting soon. Contact the Allen School today! We cannot wait for you to become part of the Allen School family. Visit www.allenschool.edu to learn more.

-Allen School