Improving patient care as a Medical Assistant

Improving patient care as a Medical Assistant

The modern healthcare team is a busy group of men and women who bring their passion and expertise to patient care. Included among those dedicated professionals are Medical Assistants. An MA is among the top five professionals necessary to run today’s patient-centered medical home team. They’re important members of the healthcare team in and out of clinical settings who help to improve overall patient care. Here’s how:

  • Medical Assistants serve as liaisons between patients and the rest of the healthcare team. They often have more direct patient interaction than other members of the healthcare team and can act as vital communicators between patients, their families, physicians and other medical staff.
  • Properly trained Medical Assistants take on many tasks which were once performed by nurses; this will free up a nurses’ time and allow them to give more direct patient care. An MA listens to patient history, takes vital signs, and even performs routine tests and lab work. An MA who works in the front office streamlines patient care and help physician offices run at peak efficiency. They schedule and send appointment reminders, collect insurance data and help with electronic medical records, among other tasks.
  • By translating medical terminology into language patients can understand, an MA helps ensure that patients follow doctors’ orders so they’ll be more likely to face a speedy recovery. They instruct patients on treatment and care and they follow-up with those patients to relay any concerns to the rest of the medical team.
  • An MA is a compassionate presence for patients who may feel stressed or scared. They never forget that the best patient care starts with the patient! They are committed professionals who place the patient first. They help optimize the workflow of the modern healthcare team and provide great patient care that helps others while also helping themselves.

The U.S. Bureau of Labor Statistics predicts that demand for the profession will be much faster than average through 2028. Think you might have what it takes, but are afraid to ask? Take part in one of our career planning sessions and discover the many healthcare paths available to you.

Contact the Allen School today! We are enrolling now for our Fall Classes and cannot wait for you to become part of the Allen School family. Visit to learn more.

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